Providing high quality service since 1984

How we use Cookies

When we deliver services and information through our website we want to make sure these are useful, reliable and easy to use. To make this happen, it sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling the website to recognise your device so you don't have to give the same information multiple times during one task,
  • measuring how many people are using online services so we can make sure that there is enough capacity to make them work efficiently, and look at ways we can make them easier to use.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

Session Cookies

A session cookie is a reference to you for the duration of your visit on the site. It enables us to secure our forms by checking that no one else is pretending to be you. The cookie only lasts as long as your visit.

Cookies which may be set by




How long does this cookie stay on my computer?


Content Management System cookie

This cookie will only be set if required for security purposes e.g. if you log in to the site.

Until you close your browser.


Google Analytics cookies

If you allow us to set them, these third-party cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited.

_utma: 2 years
_utmb: 1 hour
_utmc: until you close your browser
_utmz: 6 months


Shopping basket cookie

This cookie is used to remember the items (e.g. products) that you add to your shopping basket.

Until you close your browser.